Evaluating car dealer calls by criteria


Development, Testing


Python, ChatGPT, OpenAI API


Engineering Lead, 2 Software Engineers, QA engineer, Project manager.


Rento - a company that develops automated solutions for dealerships in the USA. The company is working on an innovative product that will enable car manufacturers and dealers to manage the quality of sales and provide training for their employees in customer relations.

Background and problem

The client was interested in implementing a subsystem in their product for automating the quality assessment of the sales department in car dealerships, based on the latest linguistic AI models.


The Innova AI Labs team has successfully executed a pilot project aimed at testing a business hypothesis. The automatic quality assessment exhibited an accuracy of 78%, in comparison to the expert assessment which achieved an accuracy of 86%.



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